CG
Christopher G
1 reviews | Active since Mar 2009
02 Mar 2015, 11:04
No response from HQ to complaint
I lodged a complaint with HQ and they promised to look into it but it's been weeks now and nothing has happened.<br> <br> When you log a complaint on Hellopeter they just send a standard message saying 'we will look into it' but this seems automated - it doesn't result in action.
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KFC's replyOfficial
03 Mar 2015, 10:14Hello fuming2,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply03 Mar 2015, 10:14
Official
Hello fuming2,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***