No respect whatsoever.

<p>So this past sunday (22.01.207), my partner and i visited KFC Promenade Mall in Mitchells plain (situated in the food court), as we arrived there , an african man was already complaining however i did not clearly understand what it was about, it then came to my attention that all he wanted was an apology, eventually he left as he adv that he is thinking about the staff that has kids.</p> <p> </p> <p>Whilst waiting on our food, an elder woman was waiting on her order...Number 257, when her order came, it was nothing but a disaster, the woman calling out the order numbers was SO disrespectful, she had no name badge on but had a small hole in her T shirt around the bust area as far as i can remember...the woman checked her order and her burger hardly had sauce on and she then asked the lady just to add more sauce and the staff member rudely proclaims "hai you already touched it with your hands"!!! so the lady says" yes coz im the one going to eat it all i want is more sauce plz" and the staff member continues to shout and speak over the lady shouting I DONT CARE, I DONT CARE, all of this happening infront of clients, she told the woman the manager is not there and the assistant manager went out with a stinking attitude.....! I felt so damn disgusted as that woman was WAY older than this staff member and it could have been my mom or granny. </p> <p> </p> <p>Now my order comes and i ask the guy who served me if my entire order was in the bag he says YES ma'am thank u. </p> <p>Get home and discover they forgot the chips as we ordered an 8 piece family treat order 416...so had to drive back again!</p> <p>(he atleast acknowledged his mistake and apologised, Thank You for that Lwando!)</p> <p> </p> <p>What really disgusted me was the way the staff deals with difficult situations, they have no respect and behave very unprofessionally, i have had horrible experiences with KFC before where i got chicken that was old and blue at the drive through also at promenade (which i never got reimbursed for) and which resulted in us visiting westridge KFC by the civic centre instead.</p> <p> </p> <p>Why should we have to go to different branches giving out extra money for petrol, driving past the one thats closer, when its all ONE company only to get better service???</p> <p>Why do we have to be inconvenienced by people who get paid to do their jobs yet cant deliver??</p> <p> </p> <p>sadly this WILL result and KFC losing many LOYAL clients and i will be one of them....</p> <p> </p> <p>RESPECT and CUSTOMER SERVICE is VITAL!!!! </p> <p>KFC employees need to be taught what customer service is !</p> <p> </p>