NO REFUND OVER A MONTH

ANNOYED AT THE SERVICE BY KFC ONLINE, I ORDERED ON TWO OCCASION OF WHICH MY ORDER WAS CANCELLED ON BOTH OCCASIONS AND I NEVER RECEIVED MY REFUND, I HAVE BEEN TRYING TO CONTACT THEM, AND ALL THEY DO IS GIVE ME FALSE INFO THAT MY MONEY WILL BE PAID IN 2 TO 3 DAYS, SINCE NOW, ONE ORDER WAS ON ITS APPROXIMATELY A MONTH NOW SINCE I HAVE BEEN WAITING FOR MY REFUND.