NO REFUND AFTER ALMOST A MONTH

Hello Guys.

24 June money was deducated off my account and no proof of order was on the app. After 2 hours, I called Customer Cafe to which the agent requested all my info. New number, old number, accounf number, bank etc etc. She said a refund wools take place 7 days after.

2 weeks later I made numerous interactions with customer care to which none was resolved. According to multiple agents, kfc did not have my number on record and decided to close the case. Thankfully, I have black and white proof which shows all info was sent on 24 June.

Today is 21 July. I have still received no refund. The amount of money I've spent to call customer care is sickening.

KFC Facebook has all the info they need and they ignore after a week of constantly saying: the relevant team will get back to you.

I have screenshota and recorded calls of all communication. Multiple empty promises from agents

This company better compensate all my money, energy and time.