No Receipts Given at KFC

I've had nothing but bad experiences with the KFC at Protea Point.

On 10 March 2018 I went to buy at the Drive Thru; wanted a Summer Box, Streetwise 2 and Snack Burger. Firstly, the lady at the window that we ordered at was very inpatient and wanted to run to the front of the store, to the window we pay at. Then I get to the other window to pay, and I was told (with no reason) to reverse. Then eventually the lady tells me to move forward again and I had to ask her how much my order came to as I was not told like I should have been. At this stage there were 3 ladies standing at that window.

I was then handed my food and change, with no receipt. I had to ask for my slip, which when I got, didn't have the full order on it. The Streetwise 2 was not punched in. I asked and I was told some story about some customer leaving it or something. I then asked for a receipt as I needed it - I was on duty and I'm supposed to claim back the money I use for lunch or any other expenditure. These ladies took out a crumbled up slip from somewhere and started scratching the rest of the order on that slip to leave only the Streetwise 2. This means that they don't give customers their slips. I refused to accept this slip as how will I submit a crumbled up slip, that has been scratched at work? I then asked them to refund my whole order as they were refusing to provide me with a slip for the Streetwise 2.

I worry about the way KFC Protea Point operates as I have been there 3 times this year and only had bad experiences there, and I think this was the final straw and last time I went there.