1 reviews | Active since Mar 2015
no receipt-no charge
Today I went to KFC at the Game Centre altho well known for its SHOCKING service, I still had some hope considering I was the only person inside the place. I received my order and then get told the speed point doesn't work. I fortunately had money on me and paid cash altho there is no sign indicating the speed point is out of order. I then proceeded to order crushers and was told the machine wasn't ready either. And the ice cream machine too, was out of order. Really why open your doors when nothing is working and that at 3pm?<br> With a huge sign stating that if no receipt is received, call the manager as your meal will be for free. The assistant gave me my order and I asked, \Is that everything?"\""Yes...Next?\"" Was her reply. When I pointed out what the sign said she said she had given me my receipt and suddenly started looking thru all her receipts. I asked for the manager when she then slapped my receipt on the table and said \""Next"
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
