No more

I ordered using KFC app and never got the order when tracking the order the driver was stuck in place for a very long time and the next thing it said completed, delivered I must rate the service I paid using my card and even tipped the driver When I called the KFC doornfontein they said they dont have the drivers numbers they don't know them they from uber, said I must call the call center well call center got back and said my order just got out in 5mins doornfontein disagrees order went out in 1hr not 5mins story short I have not received my money