DR
Duncan R
1 reviews | Active since May 2012
01 Jan 2016, 14:05
No icecream, but no sign
I have just waited 20minutes in my car in the drive through to buy icecream, only to be told that they don't have any. <br> <br> I then had to wait a further 10 minutes to escape out the queue, in my car, in the boiling hot sun because there was no side road. <br> <br> 30 minutes wasted, in the sun because management didn't take the initiative to put up a sign. <br> <br> Shocking!
Helpful (0)
Replies (1)0
Replies (1)
KFC's replyOfficial
04 Jan 2016, 18:46Hello DLLRodgers,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply04 Jan 2016, 18:46
Official
Hello DLLRodgers,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***