No Ice cream

I went to the KFC in Kempton Park Central for ice cream more then once and their machine has been apparently broken for over a year, there is no signage stating that the ice cream machine is out of order (and if you in the drive thru, you then have to wait in the queue to get out), another one of your KFC in Benoni also never had ice cream. In one day i went to 2 different KFC's and neither of them had ice cream. This is really disappointing as how do you explain to a 4year old boy twice that theres no ice cream. This is unacceptable... Put up signage before the drive thru and in thje stores themselves.