EL
Eugene L

1 reviews | Active since May 2016

21 May 2016, 19:35

no garnish to go with petite burgers

<p>Very disappointed in the service and food quality at KFC Bothasig!</p> <p>After ordering and already paying for our burgers at the drive-through, we were told "sorry no garnish" when receiving the order. </p> <p>Tired of waiting so long in the line, we took the order and left. Only to open the double crunch burgers at home and find dry, thin miniature strip-like fillets on the "no garnish" buns. </p> <p>Very disappointed! Will not be visiting this branch again soon </p>

0
Replies (2)
KFC
KFC's reply23 May 2016, 14:23
Official

From: Lavin Williams
Sent: Monday, May 23, 2016 4:25 PM
To: ***
Subject: CAS-189137-C1C7Z4

Good Afternoon Eugene Livesey

Thank you for taking the time to correspond with the the KFC Customer Care.

Could you kindly provide me with contact details so that we can address the complaint.

Kind Regards
Lavine Williams
KFC Customer Care
***

KFC
KFC's reply23 May 2016, 14:32
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***