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On Monday 23 November I decide to try out the new KFC that opened up the road, on the first attempt the gentleman in the drive thru forgot to inform me that the speedpoint was not working which meant I had to sit in the line and wait. I then went to draw money at an atm not on the premises and hesitantly went back, This time it took 15 minutes to get my order. Something that should take 10 Minutes ended up taking half an hour. I then went onto KFC's website to complain but they do not seem to take that seriously. I thought I would give them the chance to reply directly to me before I go to hellopeter but since they do not bother, here you go KFC