AM
Auriel M
1 reviews | Active since Sept 2014
30 Sept 2015, 10:17
no disclosure on out of stock
I am disgusted that KFC Alberton by the Alberton swimming pool near Alberton City did not disclose to me that they did not have stock of beetroot or carrots when I ordered a KFC salad this morning. Basically R40 spent on some chicken, a lot of lettuce, some corn and tomato... When you buy something expecting carrots and beetroot to be in your food I am happy to pay that amount. However I am not happy for paying for something that is not what is promised on the menu without being told that there is no stock of something. I would have ordered something else!
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KFC's replyOfficial
30 Sept 2015, 10:56Hello AurielM,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply30 Sept 2015, 10:56
Official
Hello AurielM,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***