1 reviews | Active since Dec 2016

02 Dec 2016, 12:48

No dignity for customers at KFC KG Mall

<p>I was treated baldy at the KFC by the shift supervisor( Mr Sizwe) and the cashier (Miss Simphiwe) . I ordered ice cream and was told by Simphiwe the machine is broken and so I went for an alternative ,I then asked her to change my order to ice cream after seeing another staff member serve people ice cream also considering that she has not prepared the drink yet. But the cashier we went to the till and came back with my money threw it on the counter and walked away saying in a very rude tone and body language there is no ice cream. Her supervisor Sizwe did nothing about the situation ,instead he justified her behaviour while she stood there unremorsefully I ended up taking my money and leaving . Bystanding customers were all shocked and unfortunately there was no other boss </p>

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Replies (2)
KFC
KFC's reply02 Dec 2016, 14:39
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

KFC
KFC's reply02 Dec 2016, 14:40
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***