NO DELIVERY OF ORDER

Placed an order online with KFC Adderley Street, Received a note telling me to collect order by the drive. My colleague went down to collect only to find that there was no driver. I contacted KFC Adderley Street and was advised that the order was collected by the Driver. but they did not know who the driver was or where the order was. I was told they would call and advise unfortunately I'm still waiting.