No Delivery

I made a call to KfC yesterday around lunch time to order some food for my colleagues and myself. I was first speaking to a lady who answered the phone and asked her if she could deliver my order to me and was told no!!!!<br> It is my understanding that KFC Gateway offers a delivery service to everybody in gateway itself, The lady on the phone went on to tell me that she cannot deliver as they are short staffed however if a delivery service is offered it should not become a customers problem if KFC itself is short staffed!!!<br> I then spoke to the manager on duty (Zinhle) she assured me that my order will be delivered to me. She told me it will take - 15 min, I waited half an hour before calling KFC back but to my surprise nobody picked up the call, I continuously tried calling KFC back but after numerous calls not been answered I eventually gave up. <br> This seems as if my call was deliberately not answered. I think the service I received from KFC yesterday was pathetic. I had no call back to tell me that they cannot deliver! I am utterly disgusted that KFC has such incapable managers!!! <br> I expect that my concerns are taken up immediately by somebody capable of doing so!