MH
Muhammad H
1 reviews | Active since Jan 2014
29 Feb 2016, 11:45
No customer service.
On the 28/02/2016 i had gone to KFC in lenasia central.I usually go to KFC at trade route mall but this one was closer.My 3 years old had asked me for mash and gravy.When i go to trade route mall i usually order the mash and gravy and ask for an empty container so that i can allow it to cool while feeding my son trade route mall never refused even though i offer to pay for it.But at KFC in leansia central i was bluntly refused even though i said i will pay for it.I had to drive from Lenasia central to trade route where i usually get good customer service.It might be a petty matter but for me customer service is vital and i will never purchase from KFC Lenasia central again.This will go on social media.
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Replies (1)KFC's replyOfficial
01 Mar 2016, 12:52Hello moeh,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply01 Mar 2016, 12:52
Official
Hello moeh,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
