LG
Lauren G

1 reviews | Active since Oct 2014

20 Feb 2015, 22:45

No chips with paid meal!!!

Good evening. <br> <br> I purchased a street wise three, classis wrap (only) and one extra portion of chicken at the counter at approx 10pm.<br> <br> I only realised once home that the \street wise three"contained 4 portions of chicken and three mini wings (the promo) but NO CHIPS!! The KFC is more then 7km away. I was not about to drive all the way back at 10:30pm to collect one regular chips! But this is unacceptable and I expect my money back or a portion of chips!! Especially as the lady didn't even have enough change and I told her not to worry about it!!!! I have a photo of the meal if needed!! """

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Replies (1)
KFC
KFC's reply23 Feb 2015, 10:00
Official
Hello Lola_bunny,

Complaint

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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