MS
Marius S

1 reviews | Active since Mar 2016

06 Mar 2016, 01:36

NO CHICKEN AT KFC

I work night shift. I have limited options when it comes to ordering food. A colleague and I decided on KFC. We stood in line for 17 min even though there was only 1 group of people in front of us.This was due to the lack of staff working at night. The KFC is located close to many nightclubs which means an increase in customers especially over the weekends. Why staff less people?<br> <br> So when I placed the order I was told that they don't have chicken. Chicken is the main item on their menu and the name even has chicken in it. How can they be out of chicken.? We were told that our original order would take 20 min. So I had only 23 min left of my lunch in which I could eat my food. We ended up leaving along with 2 other customers.

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Replies (1)
KFC
KFC's reply10 Mar 2016, 09:51
Official
Hello Marius Swanepoel,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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