No Change for Advertised Items

I visited the KFC Petroport N2E on Wednesday 9 December 2020. My purchase was R39.90. On receiving change from R100, no 10c coin was offered. The cashier said nothing. When I questioned her, she said Í don't keep those'. She then called her Manager (Siyanda) to try and find a 10c coin, which he did. When I started to ask him about this practice, I was ignored and he continued talking to the cashier as if I was not there.

This is a pet hate of mine, whereby a store advertises a product for under a round number to make it look good, then they must make provision to handle the change. Although not many people deal in 10c coins anymore, it is the principal and the expectation from the store that I can not offer you the correct change. What made the matter worse, was the manner in which the Manager handled the situation, treating it as the absolute 'normal practice'.

After lockdown, one must consider that stores consider their customers as number one, but it appears that the customer at KFC Petroport N2 E is expendable.