ZL
Zandile L

1 reviews | Active since Nov 2012

24 Mar 2015, 17:58

No attention to detail

I just tried to buy a meal at kfc cresta mall. The cashiers are too slow and after waiting for a long time, nonni decides to serve the customer that came after me which I am not happy about. Being on the service industry myself, paying attention to your surrounding is pivotal. I left and decided to get meal at your competitor.

0
Replies (1)
KFC
KFC's reply25 Mar 2015, 08:51
Official
Hello Zamar,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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