no attention paid to what was actually ordered
Yesterday, around noon, stopped at KFC on Durban Road near Tygervalley. Ordered, among other things, an Upsize Zinger meal with no tomato and white (Colonel) sauce. Not til halfway down N1 to CT did I discover Zinger had pink zinger sauce and Double the normal amount of tomato. 2 large slices. Sigh. Checked the receipt, which was correct. So the kitchen just ignored the instructions. Come on guys. That's not what I paid for.
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KFC's replyOfficial
09 Mar 2015, 09:24Hello colinpeck,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply09 Mar 2015, 09:24
Official
Hello colinpeck,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***