NS
Nomveli S

1 reviews | Active since Dec 2015

24 Dec 2015, 15:51

No apology for making a mistake with my order

I bought a hawaiian twister, when I was about to eat it I realised that there were no chicken fillets inside. I then went back to the shop to ask them about that all they did was to make another one and give it to me without any apology. I then asked for the manager who also had an attitude and asked me if that was not replaced? He couldn't understand my problem as I was given another twister.

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Replies (1)
KFC
KFC's reply30 Dec 2015, 08:50
Official
Hello Veve 2008,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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