MV
Marizaan V

1 reviews | Active since Jun 2016

27 Jun 2016, 21:29

Never the flavour I want

<p>Recently, KFC introduced the Kit Kat Krusher. I love their Krushers and therefor wanted to try the newest one. I have been to KFC twice now, and both times they had an excuse for why they don't have Kit Kat Krushers..If they don't have "anymore kit-kats" or "the ice cream is too runny", they should make a sign that says NO Kit Kat Krushers so that you can read it while you are in the drive through line! At least you then stop wasting your time and decide if you want to order something else or if you want to drive away. Instead, I am irritated when I order and they tell me they don't have it..If they can't keep up with new additions to their menu, they shouldn't do false advertising!</p>

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Replies (1)
KFC
KFC's reply29 Jun 2016, 12:23
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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