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sheree J

1 reviews | Active since Aug 2014

16 Jun 2015, 14:38

Never have stock and everything is always broken

8/10 times i have been to KFC Postmasburg, there is a problem. they never have ice cream, or the machine is broken, or the crusher machine is broken or the syrup for the sparkling krushers is off!!! im tired of waiting in line to get told no ma'am we don't have or its broken.put up a sign notify your customers so we don't have to waist our time.also u have to double check your order because there is always something left behind and don't forget that they automatically add R2 for hope without your consent.i am now going to boycott KFC its pointless even trying.

0
Replies (1)
KFC
KFC's reply17 Jun 2015, 11:43
Official
Hello shereejohnson,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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