Never going back to KFC La Lucia

La Lucia branch: Last night at aprox 7:20 we ordered a Family Meal, and we're told to collect in 15 minutes time.

I came through (after walking through a minefield of ****roaches and flying ants - dead and alive), at 7:40 to collect and pay for the order.

There were a bunch of attendants standing at the back, chatting. Only two people attended to customers.

When it was my turn, the lady sauntered off to the back, chatting to the staff, sauntered back, only to tell me that my order was given to another customer, and I have to wait for another 30 minutes.

Already disgusted with the hygienic state of the premises and it's surrounding area as well as the fact that they let orders go, plus the staff's slack, non caring attitude, I walked off, never wanting to come again.