1 reviews | Active since Jul 2016

14 Jul 2016, 18:43

Never any food

<p>While thousands of people folk to close by malls to go and order their food, I do not mind driving to KFC Town Centre to support the KFC we all knew growing up, but for the past few months anytime after 7pm they have nothing to offer. For example, this evening at 7:20 chicken is not ready and the lady at the counter looking like she has no life left in her, was not forth coming on how long it would take. I asked about wings? Nope! Its frozen. Frozen? WHAT THE HELL?! So to the management and franchise owner of KFC Town Centre, your store may have had over 100 sales today but you could have had 200+. </p> <p>Your staff are ****! I then had to drive over to Promenade drive through branch, got service with a smile PLUS her chicken were not frozen.</p> <p>I wont recommend ANYONE to your store. I won't waste a drive to go there for no food and **** service. And I will be very vocal about your lack of EVERYTHING in the store. </p> <p>Yours Sincerely,</p> <p>Shakirah</p>

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Replies (3)
KFC
KFC's reply15 Jul 2016, 12:28
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222

Best regards,

KFC
KFC's reply15 Jul 2016, 12:29
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222

Best regards,

KFC
KFC's reply15 Jul 2016, 12:30
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
********** 222

Best regards,