LE
Lynell E
1 reviews | Active since Nov 2013
27 Oct 2015, 08:12
MY PERSONAL BELONGINGS WERE TAKEN FROM ME
I'm still in shock over what occurred to me yesterday afternoon. KFC staff member called Lotty had my card inserted in the machine, putting the transaction through. My order was ready, next to her. She leaned the window and into my car. She wanted my airfreshner. It was scary. I told her to go buy it at Checkers. She started shouting at me that she wants it. The other staff told her to stop behaving so badly, she covered the other ladies mouth. She ran out of the store with my order, card still in the machine. Lotty gave me a knife, shouting I want it. Romans store patrons started coming out to watch. She said, \I want it
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Replies (1)KFC's replyOfficial
27 Oct 2015, 16:32Hello LynellEsther,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply27 Oct 2015, 16:32
Official
Hello LynellEsther,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
