OH
Olwen H
1 reviews | Active since Jun 2011
13 Mar 2015, 20:28
Mowbray's quality is still *******
On tuesday the 10th of March I once again bought food from KFC Mowbray. This being my 4th complaint about the store, I can say their quality has not improved. Its still *******. Only the dunked wings were delicious. I got 2 breast pieces in my Big 7 meal that were dry, tough, and tasteless. The chips were horrible. They felt like plasticky rubber, and tasted like paper/cardboard. For the 3rd time I once again did not receive any chilli salt. KFC: either shut down this branch or put it under new management. Also please improve your recipe. Your chicken no longer tastes nice
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KFC's replyOfficial
16 Mar 2015, 09:05Hello olwenhoff,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply16 Mar 2015, 09:05
Official
Hello olwenhoff,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***