FV
Faizal V
1 reviews | Active since Jul 2011
15 May 2015, 21:32
MOULDY BURGER
On 15/05/15 at 20:15 I placed an order on invoice 101. I received my order & drove to my house. On arrival found that they had short supp**** me 2xKFC ZINGER BURGERS. I called Keith, explained & drove back to collect it. I reached my house again & was about to eat the burger & when Isaw that there was a WHITE BREAD MOULD on the underside if the bun. I called & kicked up a fuss. Currently back at KFC NEWLANDS, Durban trying to get it resolved. KFC YOU ARE AN INTERNATIONAL FRANCHISE. I have photo evidence together with till slips to show the PATHETIC, ROTTEN NATURE if the food we are being served!
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KFC's replyOfficial
18 May 2015, 10:17Hello toto786,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply18 May 2015, 10:17
Official
Hello toto786,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,