AS
Alfonso S

1 reviews | Active since Oct 2019

24 Jul 2021, 21:49

MOST DISGUSTING SERVICE FROM KFC

To whom this may concern.

I went to the KFC in CANAL WALK CENTURY BLVD (as written on my slip).

I went in the store just before closing. The shop still had a lot of clients waiting to place orders and to receive orders. I went to order my food and I can't even tell you how disgusting the counter looked, dirty marks all over and slips laying all over. I saw not one person working there, cleaning after a client placed an order at on a counter while most client lean over the counter. The floors looked disgusting and in covid time it is not sanitary at all. There was a guy I looked at his name tag, called Athi K who was shouting while taking off his mask. Shouting at a girl to close the doors because they are closed and she was letting people in. There was no social distancing nor sanitary items at the door. I think CANAL WALK really need some good management and training to make sure the companies name is not dragged through the mud. After waiting for an hour for my food I was basically the last client to leave the store, with other clients who ordered before me left already. I don't mind waiting for my food but that was ridiculous. I will never ever return to that KFC again and I won't recommend them to anyone. After spending so much money there, I expected better. Very disappointing to say the least.

Hope to get a written apology from the store manager, who are never visible when I visit that store.

Regards Mr Da Silva

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