Most disappointing experience

Firstly, when the delivery driver arrived he only had half of our order. One half of my family had to let their food get cold while they wait for the rest of the food to arrive. Then the lady from Customer Services told me the Store Manager was going to call me to quickly sort it out. Well, that never happened... so when the driver arrived the second time with the rest of the order.... the order was completely wrong... wings, when nobody in my household likes to eat wings. So what were we supposed to do after waiting for our food with a hungry family? Complain again? What would that have achieved?? What an extremely disappointing experience.

I left the above on their website and the last question they ask is would uou want someone to contact you regarding your concern😟 ...really now...what would that achieve?