Monies not returned

Dear Mary Solomons ,

Thank you for contacting KFC Customer Care®.

We are always 100% committed to serving high quality products and providing exceptional customer service, and we value your feedback to ensure that we meet these goals.

To best assist you, please provide us with your:

1. Order number (alternatively, a description of the goods purchased, the payment method used can be provided), 2. Full name, 3. Restaurant Visited, 4. KSA Number (As found on the till slip) 5. Contact Number (preferably a cell number), 6. Time and Date of Visit

Thereafter, we will investigate the matter you have highlighted and provide you with feedback.

To reply to this email, please do not edit the subject line. To summarise your communication with us so far:

Case Number: CAS-***-G9V6K8

Case Summary: Order not delivered

Interaction Summary:

Morning I have ordered last night from middestad kfc and paid for food for supper. Up until now I have not received anything. Not even a phone call.I have proof of payment. Very very very bad service.I am an old customer and the treatment I got is not good.How am I gona get my money back. Very dissatisfied customer Mary Petersen

Our customer care team will be in touch soon.

KFC Customer Care Tel: ***Email ***

Disclaimer Through your engagement with KFCSA, you expressly give KFCSA consent to process the personal information contained in this email which will be done in accordance with the Protection of Personal Information Act (4 of 2013) (POPI) and the KFCSA Customer Privacy Policy. Should you wish to have to view our Privacy Policy, please click on the following link: https://kfc.co.za/privacy-policy. I paid for food at kfc.. which I ordered on their app online.Never received my order to date. Never received my money back. Very bad service from kfc. Everything is expensive cant afford to loose money like this. So wrong. This all happened on 14th November 2023