PHS
Philippus H.S. Stroebel
1 reviews | Active since Mar 2013
03 Mar 2015, 11:03
money took out of my account
I ordered KFC on 14/02/2015 and the food was delivered to us. I paid with my card and the money was deducted from my account. On the 27/02/2015 the money was deducted from my account again. I went to KFC Stormvoel 3 times to sort this out and they say it's a long process and it can take up to 1 month to get my money back??
Helpful (0)
Replies (1)0
Replies (1)
KFC's replyOfficial
03 Mar 2015, 14:41Hello salemon,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply03 Mar 2015, 14:41
Official
Hello salemon,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***