Money Deducted but no order number received from App.

I placed an order on their app, money was deducted from my account but I never received an order number or confirmation. Their call xentre was never helpful either telling me about 7 to 14 business days when my money was ****** is seconds. I advise you guys to never ever use the KFC app if you want peace of mind and if you don't want your money to be ****** by this ****mer company.