NM
Natasha M

1 reviews | Active since Feb 2012

12 Oct 2015, 08:43

Moldy burger buns

Late Saturday night we stopped at KFC Sophiatown and ordered hots wings and 2 Zinger burgers. When we got home we found that both the burgers buns had mold on them. I sent out a message to the Sophiatown community advising them as to what we had experienced and a lady in the community told me that in January her son was hospitalized due to food poisoning after eating from the Sophiatown KFC. I am very concerned about the food that KFC Sophiatown is selling to their customers and most of the people in the community has agreed that they will never buy from KFC Sophiatown.

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Replies (1)
KFC
KFC's reply12 Oct 2015, 11:00
Official
Hello namichae,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,