BL
Ben L

1 reviews | Active since Jun 2015

08 Jun 2015, 19:20

Mistakes and traning

The person took my order seemed very disinterested. Got my order within minutes and when I got home I realised that not all the food was in the bag. Had to drive back. Assistant said she was sorry. Also made a mistake on the order. The manager also said she was sorry. I Was very upset and just an I'm sorry don't cut it. <br> The car-guard also begs for food just outside the door. My money will be better spent elsewhere in the future!

0
Replies (1)
KFC
KFC's reply09 Jun 2015, 08:43
Official
Hello Benwan,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,