1 reviews | Active since Aug 2016

26 Sept 2016, 07:37

Mistake Rectified in awesome way

<p>I purchased food via the drive through @ KFC Lenasia Trade Route Mall Drive Tru - I paid for extra cheese and pineapple on my zinger burgers which was not added when I got home and realised this - I called back and spoke to the Manager Moe who confirmed on my next order I should call him and he will sort out something - About a week or 2 later I went back there placed and paid for my order asked the teller to call Moe informed him on our conversation he said to please park and will be with me now now.</p> <p> </p> <p>He prepared complimentary my full orders with the extra cheese and pineapples on it - really awesome way into turning a bad experience into a great one - excellent way to treat customer fairly and make me a happy one. Keep up the great work Moe from a really impressed client.</p> <p> </p> <p>Thanks </p> <p>Ebie </p> <p> ********** </p>

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Replies (1)
KFC
KFC's reply30 Sept 2016, 09:35
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Wow this is great service !! Thank you for bringing this to our attention.

We value all feedback.

Kind Regards

KFC Customer Service