Missing food

I'm so ****ed off besides the fact that kfc zewenwacht mall is not answering their phone when trying to call I was out doing my shopping and popped in to buy lunch for when my kids gets home from school I ordered a all in one feast only to arrive home now to notice no wings and 5pieces of chicken packed chips old and cold this is very upsetting and I want a refund how the hell do I pay for stuff I do not have now no one even answered the calls to show them all the items as I have just opened it up no head office number nothing I expect a call no later than today or else I'll cause **** at this store should I go there