Meadow Point KFC goes from worse to awful

I had to wait for around 10 minutes for my order, not because the store was busy. But simply because someone wasn’t working. Only when I wanted to cancel the order someone came to hand me my order, a pack of dunked wings and didn’t give me my drink and in this process she didn’t utter even a single word. So I left. When I got home I realised that my order is short and had to drive back again. When I got there she was not even apologetic about it instead she said to me she did my drink and I was gone and literally walked away. This is a staff member I once told that I’m going to report for treatment she once gave me on the drive through. Wings were not even close to being dunked I also literally had to tell the manager to tell them to dunk them again. When I was frustrated in the floor I asked the lady that was on the floor to get her colleagues to cancel my order simply because there was no one on the till and she said NO, I should go and ask them on my own, literally. So what is her role in the floor if she can’t assist customers with whatever they need especially when she’s doing nothing. 2 Mr D guys were also complaining to her that they have been waiting for a very long time and literally she did nothing to help, this is really uncalled for. You can’t have people working with people showing an unpleasantness about everything, it’s just not professional. And as much as the location on the store is in a township it shouldn’t degrade the service standards of the restaurant in general.