RP
Riaan P
1 reviews | Active since May 2009
25 Jan 2016, 16:21
Mash and Gravy more like Water and Gravey
I was at KFC yesterday to get some mash and gravy however the person that helped me just gave me some mash and weak gravy like water and on top of that they were mixing the mash and gravy in front of customer on the floor. When i spoke to the manager on duty all she said was sorry and gave back my money. what kind of customer service is this. I will never buy at this KFC again and i wil tell everyone of the service that i received
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KFC's replyOfficial
26 Jan 2016, 15:26Hello riaan18,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply26 Jan 2016, 15:26
Official
Hello riaan18,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***