TM
Thapelo M

1 reviews | Active since Sept 2015

23 Jan 2016, 21:38

Manager leaking customers service

My order was wrong 2times on different days and when i went to the store, she gave me a ****ed up attitude. she just came to front of house, authorised something then left, came again, then left. i had to call her and just gave me small chips just to get rid of me and still i never got the product that was short from my order cause it wasn't chips but gravy. why do i forever get bad service from KFC and they don't seem to care about their customers? it's our money that's running their stores. They must do something about all these

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Replies (1)
KFC
KFC's reply24 Jan 2016, 09:48
Official
Hello tpmahlatji ,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,