Making enough money to worry about customers?

Almost a month and not even the decency of a response to my complaint from KFC Brits. Maybe you're making enough money by short changing your customers to worry about one piece of chicken?<br> <br> I arrived home from ordering a 6 piece family meal with 2 chips and side orders from the KFC Brits 3 drive thru. I was disappointed to discover that my 6 piece turned out to be a 5 piece meal because one piece of chicken was missing from my order. <br> <br> When ordering from the drive thru I expect my order to be accurate as I don't believe it is my responsibility to check my order every time. Details of transaction below:<br> <br> Date 28/05/2015<br> Time +/- 18:12<br> Order number 865<br> Tran# 427765<br> Doc# IN0005T***<br> <br> I sent an email to the email address at the bottom of the till slip and to date my email has not been acknowledged. <br> <br> I would like to know 1. why I was not responded to and 2. what KFC is going to do about my complaint?<br> <br> It's not about the 1 piece of chicken, it's a matter of principle...