1 reviews | Active since Apr 2016
Lying and bad attitudes
So we order at the Drive Thru and we get told to wait in the parking area. This was not the worst. We did not receive our slip when we paid and also didn't receive it after receiving our order. I went inside and showed the staff, including the manager, the big red sign stating that if you did not receive your receipt, the meal is FREE. The lady manager then told me the printers are broken, but she can make me a re-print. So if it's broken, how can you do a re-print? Why not just admit you did not keep to your policy? After she told me to GO HOME, as I walked out she started a conversation with the staff pointing at me and my family in the car. As I got home, we did not receive the 4 pieces of zinger wings, but we received only 3. So how do I go back with no slip? To a store that told me to go home? With a manager that obviously should not be near the position of a manager. Being a loyal customer to this store, I wil never visit this place again. I'll tell people about how customers gets \sent home\" here, because the manager can't admit she was wrong, but instead points at me and my family with her Co workers like we are the joke of the evening. THIS IS THE WORST KFC IN SA!!!!!<br> "
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
