RA
Renchia A
1 reviews | Active since Nov 2009
15 Feb 2015, 17:05
Low Standards
I'm really disappointed in the quality of KFC Durbanville's food and service.<br> <br> If it's not burnt chips/ an I correct order, it's bad customer service or forgetting an order or slow, tortoise like service in a store that's hardly full. <br> <br> I'm really unimpressed and disappointed. Please have your staff attend customer service training.
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KFC's replyOfficial
16 Feb 2015, 12:42Hello CPTfemale,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply16 Feb 2015, 12:42
Official
Hello CPTfemale,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,