1 reviews | Active since May 2016

30 May 2017, 19:15

Listening is a s****

<p>I visited your Promenade Mitchells Plain branch on 30 May 2017 at 18:30. I placed my order Asanda (the cashier) had to get someone to help her understand what I wanted to order. When i checked my slip I saw that it was incorrect. I went back to Asanda to once again explain what I wanted...</p> <p> </p> <p>Point is they got my order wrong waited half an hour to still get the wrong food. That is unacceptable. I'm really not happy about this as it is utter nonsense. Why did I have to explain myself twice? Why did I have to explain to Asanda and another person my order? Why did Asanda want to save me money when I want to spend my money and I'm paying for what I'm ordering? Why don't they listen?</p>

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Replies (4)
KFC
KFC's reply01 Jun 2017, 11:51
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

KFC
KFC's reply01 Jun 2017, 11:51
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

KFC
KFC's reply01 Jun 2017, 11:51
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

's update01 Aug 2017, 18:35
Reviewer Update

No one has been in contact with me regarding this problem. I'm so unhappy with kfc and its service from take away restaurant staff and head office now.