eS
elaine S

1 reviews | Active since Mar 2012

25 Jul 2016, 07:40

Less for More

<p>When I say Less for more - I really don't mean you get value for money. No No No..these days you pay far more @ reduced portions. I have been a KFC fan for as long as I can remember. However, I have absolutely changed my mind on Sunday. This incident is not the first time I have experienced this. You ask for a regular mash and gravy and you get a quarter bowl- you ask for an ice cream and the same rule applies. Why don’t you just give it in a smaller container so that your clients know what they are getting. KFC now vs KFC 5 years ago is Worlds apart. So disappointing!!!</p>

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Replies (2)
eS
elaine S's update25 Jul 2016, 11:56
Reviewer Update

And KFC's customer complaints are so pathetic that the copy and paste the same message for every single complaint...so let me save you the time of copy and pasting you response :

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future...Guys this is unacceptable!!!

KFC
KFC's reply29 Jul 2016, 13:12
Official

Best regards,