FN
Faith N
1 reviews | Active since Jul 2015
03 Jul 2015, 06:46
LATE DELIVERY OF FOOD, NO EXCUSE FROM SUPPLIER
I ordered a takeaway food delivery. I have been made to wait for 2 hours. I placed an order at 16:15 and waited until 19:15 for the order. I called again to enquire about it I was told it was on it's way. I called again at 19:48 still order not delivered. This is unacceptable ,I am not begging for it. I am paying for it. Not even an excuse from them. I slept hungry as I can not eat late. I took my medication on an empty stomach.
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KFC's replyOfficial
10 Jul 2015, 10:29Hello Ngcebs11,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply10 Jul 2015, 10:29
Official
Hello Ngcebs11,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***