LANGEBAAN KFC BAD SERVICE

It's a hot day in Langebaan and decided to purchase 20 icecreams for the family. The assistant named Akhona started the process, taking a cone out one by one and inserting the icecream and in between chatting with her colleagues. I asked that she please do it faster as there are 20 and could melt before we leave the store. no response, one look and she left the counter bent down showing her behind to us then shouted if there is anyone that can do the ice cream faster. went to wash her hands and started serving other customers ignoring us and chatting to her colleagues. We called on the supervisor and was told she is changing shift and we must speak to the incoming supervisor. we got a refund and left the store. No attempt to rectify or see that we get our order fulfilled. BAD attitude and service and with other customers chirping to us to complain as they found it unacceptable too. Now a week later I'm yet to receive any response from the branch. CAS 527635-Z4V1Y8. And to top it all I'm a regular Customer or should I say I WAS a regular Customer.