1 reviews | Active since Oct 2012
Lack of Service....and interest.
Drive thru at a 24 hour, one would think that at this hour service would be quick. Well, I got no service after waiting behind 1 car for 10 minutes, hooted at the order counter for attention... No response. Headed to the service window where you'd usually collect your food, and I got one lady ignore me while she's cleaning and after hooting 2 people with their backs to me just couldn't be bothered. Tired, coming home from work and hungry, this is enough to drive your stark raving mad. I drove off and vowed this was the last time I'd visit this branch. This is easily the fifth time I've had issues with this branch...this franchise is such a waste of time, and sadly a sentiment shared by quite a few people in our area. No amount of free food makes up for bad or lack of service!
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
