Lack of personnell at month end

On Friday evening 27 November 5:30, I went to the Kentucky at Wilrogate Roodepoort. There were about 15 people in the cue. There was one attendant at the counter serving people. One person was helping at the take aways and two people were preparing the orders. After about 20 minutes only one person's order was finished. At 6:00 three persons waiting in line have left. At that stage I also turned around and left. I went to Noordheuwel Kentucky where there was service. This was the Friday of the month end and this is what the service was. This is the second time I went to the Wilrogate Kentucky on month end and the service was lacking. The previous time they ran out of boxes for the Boxmeals. The manager was also not available at that time.